Frequently Asked Questions
When will I receive my order?
Orders are processed within 1–2 business days. Delivery times vary based on your location, but most customers receive their package within 6–7 business days. You will receive a tracking number as soon as your order ships.
90 Day Money-back guarantee
We want you to feel confident in your purchase. If your item doesn’t meet your expectations, you can request a refund within the return window. Simply contact our support team and we’ll assist you with the process.
What payment methods do you accept?
We accept all major credit and debit cards, as well as secure digital payment methods supported by our checkout. All payments are encrypted and processed through trusted providers.
Can I change or cancel my order?
If you need to modify or cancel your order, please contact us as soon as possible. We can assist you as long as the order hasn’t already been shipped. Contact us as soon as possible at contact@tryalorea.com.